Contacts
Start utilizing your benefits by creating your accounts online. Refer to the carrier contact numbers provided below for assistance with in-network providers and benefit plan details as well as any other support you may need.
AETNA CONCIERGE
Available Monday–Friday, 8 a.m.—6 p.m. through the member phone number, website, or mobile App
Phone Number: 855.627.5518
Website: www.aetna.com
Mobile App: text “AETNA” to 90156 to receive the app
| Benefit Plan | Vendor | Phone Number | Website/App |
|---|---|---|---|
| Medical | Aetna Group # 161533 |
855.627.5518 | Website: www.aetna.com App: Aetna mobile app |
| Rx | Optum Rx Group # RXHESWI |
844.775.7416 | Website: www.OptumRx.com App Name: OptumRx |
| 2nd.MD | 2nd.MD | 833.505.1314 | Website: www.2nd.md App Name: 2nd.MD |
| Dental | Delta Dental Group # 004229 |
800.817.0500 | Website: deltadentalma.com App Name: Delta Dental Mobile App |
| Vision | VSP Group # 30045907 |
800.877.7195 | Website: www.vsp.com App Name: VSP Vision Care On the Go |
| Health Savings Account | Inspira Financial Employer # 151922 |
844.729.3539 | Website: inspirafinancial.com App Name: Inspira Mobile |
| Flexible Spending Accounts | Inspira Financial Employer # 151922 |
844.729.3539 | Website: inspirafinancial.com App Name: Inspira Mobile |
| Critical Illness | Prudential Group # 70759 |
844.455.1002 | Website: www.prudential.com/mybenefits |
| Accident | Prudential Group # 70759 |
844.455.1002 | Website: www.prudential.com/mybenefits |
| Hospital Indemnity | Prudential Group # 70759 |
844.455.1002 | Website: www.prudential.com/mybenefits |
| Basic and Voluntary Life/ AD&D | Prudential Policy # (Life) 70759 Policy # (ADD) 70759 |
800.524.0542 | Website: www.prudential.com/mybenefits |
| Short & Long Term Disability | Prudential Policy # (STD) 70759 Policy # (LTD) 70759 |
877.367.7781 | Website: www.prudential.com/mybenefits |
| Identity Theft Protection | Metlife Employer # 5392474 |
800.438.6388 | Website: www.metlife.com/mybenefits App Name: MetLife US App |
| Legal Insurance | Metlife Employer # 5392474 |
800.438.6388 | Website: www.metlife.com/mybenefits App Name: MetLife US App |
| Pet | Metlife Employer # 5392474 |
800.438.6388 | Website: www.metlife.com/mybenefits App Name: MetLifePet |
| Employee Assistance Program | Prudential Group # 70759 |
800.311.4327 | Website: Guidanceresources.com Web ID: Gen311 |
| Mental Health Services | Headspace Care | N/A | Website: www.headspacecare.com App Name: Headspace Care |
| Financial Planning | Janney | 215.862.1561 | Zoe Lyle zlyle@janney.com |
| Retirement | Empower | 800.338.4015 | Website: www.empower.com |